Terms and Conditions

Intellectual Property
All content published and made available on our Site is the property of Trinity Club and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Accounts
When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

• Bakery Products.

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments
We accept the following payment methods on our Site:

• Credit Card;
• PayPal;
• Debit; and
• Direct Debit.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:

• The delivery time will be confirmed two (2) business days before your event date. Cakes maybe setup 1-3 hours before your event. For outdoor events, we try to setup as close to the reception time as possible, which may limit design options.
  The Client must disclose any adverse road hazards and/or obstacles that may hamper the delivery and quality of finished products.  In the case of an unavoidable occurrence, such as an act of God, a car accident, poor road conditions, or dropping of cake during delivery — Trinity Club cannot be held liable for more than the price of the cake described in this order.
  If the client or client representative is not available to receive the delivery or pickup, A re-delivery/ fee will be required at the time of receipt/pickup of goods..

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and bank holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside the United Kingdom your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to cancel your contract to purchase goods from us within 14 days without giving notice. The cancellation period:

• Will end 14 days from when you receive, or someone you nominate receives, the goods when you purchased good(s) in one order that are all delivered together;
• Will end 14 days from when you receive, or someone you nominate receives, the last good when you purchased goods in one order that are delivered separately; or
• Will end 14 days from when you receive, or someone you nominate receives, the first good when you purchased goods that will be regularly delivered during a defined period of time.

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at info@trinityclubja.com or by post at Church Pen, Bushy Park, Old Harbour, Jamaica. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so.

The right to cancel does not apply to:

• Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
• Custom or personalised goods;
• Goods that will deteriorate or expire rapidly;
• Alcoholic beverages where the price has been agreed upon at the time of purchase, delivery of them can only take place after 30 days, and their value is dependent on fluctuations in the market that we cannot control; and
• Newspapers, magazines, or periodicals, except for subscriptions to such publications.

Effects of Cancellation
If you cancel your contract with us and goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit.

If you cancel your contract with us, we will reimburse to you all payments we received from you under the contract, including the costs of delivery, except for any supplementary delivery charges resulting from your choice of a delivery type other than the least expensive type of standard delivery that we offer. Please note that we are permitted by law to reduce your reimbursement to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

We will provide the reimbursement without undue delay and no later than the earlier of 14 days after we receive back from you any goods supplied or 14 days after you provide proof that you have returned the goods. If no goods were supplied, then we will provide the reimbursement no later than 14 days after the day we were informed of your decision to cancel.

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.

This right to cancel and to reimbursement is not affected by any return or refund policy we may have.

Refunds
Refunds for Goods

We accept refund requests for goods sold on our Site for any of the following reasons:

Trinity Club will not offer refunds or exchanges for custom products that meet our quality standards once a cake has been picked up/delivered and “Accepted” by you or another designated party. Additionally, under no circumstances will Trinity Club provide a full refund.

All products are the responsibility of the customer once it leaves our possession. Refund requests due to decorating style, color shade or general decoration design will not be honored or considered. We only give refunds if the product does not meet the flavor, size, and general description detailed above.

Cake flavor, chocolate treats and texture is subjective. Refunds requested due to flavor or texture after cake has been accepted and picked up will be at the sole discretion of Trinity Club. Trinity Club may consider a store credit if the product is brought back to us and the quality of the cake flavor or texture is determined not to meet our standards within 24 hours of your event.

Please note, we do taste our cakes daily to insure the highest quality. Quality determination is solely at the discretion of Trinity Club. Our cakes are baked from scratch with all natural ingredients and need to be kept out at room temperature for at least an hour prior to serving. Keep in mind, variety in temperature and humidity may impact the flavor, overall design, or texture of the cake to some degree. Please understand we cannot control changes in texture or changes in color or shape due to weather conditions.

Returns

Returns can be made in person at the following location(s): At our location.

Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods and attach the return label that was included in your package. Go to your nearest post office and pay the necessary postage.

Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Trinity Club and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Trinity Club and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Country of Jamaica.

Additional Terms

• Design Variations
  Although we make every attempt to provide an exact design and to match colors, custom cakes are a work of art. It may not be possible to match an exact shade of a color, but we will come as close as possible. The final product may be subject to slight variations.  Also be aware the exposure to light can cause colors to change. We do not offer discounts or refunds if the exact shade of a color is not achieved or if a variation occurs due to lighting.  In the event that a major variation needs to be made, Trinity Club will communicate this to the customer and seek re-design approval.;
• Photographs and Marketing
  We respect the privacy of all our clients. Trinity Club will not disclose the identity of clients (photographs of people, last names, event details, contract details) without permission. We do however, reserve the right to photograph baked goods and use those photos on our website, social media, or marketing materials. We also reserve the right to use any photographs for display or promotion without compensation to you.;
• Rental Items
  All rental items will be for a two (2) day period. The day of the event and up to a day after. A late fee of $5000 per day will be imposed for each day the items are late. Should any parts be not returned or damaged in any way, the renter will be responsible for the cost of replacing the entire item.  The rental rates, return date, refundable deposit, and replacement cost is noted on the invoice or in the contract. A returnable security deposit will be refunded when ALL rental items are returned in the same condition.;
• Deposits, Payments, Cancellations
  For online orders, all sales are final. Refunds will not be issued. Order credits maybe given if the cake design was not adhered to by Trinity Club. A store credit will be given for future use. If for any unforeseeable reason a client who has already paid in full decides to cancel a cake order, if it’s within a period of 5 days or if ingredients and decorations were not already bought, a 50% deposit will be refunded. On the other hand, if only a deposit was paid it will be non-refundable. Orders cancelled with less than 3 business days notice will not be refunded or credited.
  For custom orders: A deposit of 50% and a signed contract is required to consider this an order and contract for services to be rendered over $25,000. The remaining balance is due ten (10) business days prior to the delivery date. Any changes to this order must be made no later than ten (10) business days prior to delivery. Any changes requested after the signing of this contract cannot be guaranteed and may be subject to additional charges. For orders less than $25,000 payment is due 10 business days prior to the order completion date.
  All deposits are non-refundable. There will be no credit given for orders cancelled inside of ten (10) business days. For cancellations with more than ten (10) business days’ notice, credit may be given for a future order, less the fair market value of items that cannot be re-used.  This offer is subject to the date being available.
  If full payment is not received before the due date, the order may be cancelled.; and
• Care and Handling
  We are not responsible for any damage to the cake after pick-up or after setup is complete.  The client is responsible for providing an appropriate and secure table and environment for the cake(s).  Cakes are heavy and require a sturdy table. Cakes should not be placed on car seats or in a trunk.
  
  If you or your representative elects to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves the possession of Trinity Club.
  • In the case of fresh flower usage on the cake, the responsibility of the flower safety and safe food practices will rest with the florist and not with Trinity Club .The person placing this order should obtain a notice of plant safety, in question, from the florist.
  • Trinity Club is not responsible for any damage to the cake caused by the placement of flowers by another party or other items on the cake..

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

18768 755186
info@trinityclubja.com
Church Pen, Bushy Park, Old Harbour, Jamaica

You can also contact us through the feedback form available on our Site.

Cancellation Form

If you want to cancel your contract of sale with us you may use this form and email or post it back to us at the address below.

To: https://trinityclubja.com/
Address: Church Pen, Bushy Park, Old Harbour, Jamaica
Email: info@trinityclubja.com

I hereby give notice that I cancel my contract of sale of the following goods or services:
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Ordered on: ______________________________________

Received on: ______________________________________

Customer name: ______________________________________

Customer address: ____________________________________________________________________________

Signature (only required if you are returning a hardcopy of this form):

______________________________________

Date: ______________________________________